The UPS Store in 2700 Braselton Highway #10

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  This rating is one star because it would not allow me to click none. One of my staff members went to this location to complete a background check. There was a simple mistake made when entering part of the address on our part and a huge deal was made about it ,complete with a rude comment ("did his boss not know how to read"). The staff member who was helping him was very rude and unhelpful during the entire visit to this location. I will not send any other staff to this location and would not recommend it to anyone. I asked my staff member if I should call and speak to the manager about his experience and he explained that she was the one in charge, but that there was one guy who was friendly and helpful (it's a shame he wasn't the one in charge!). Coming from a customer service standpoint, this experience is very disappointing.
  By Amanda Smith, June 26, 2017
• ★ ☆ ☆ ☆ ☆
  I had a box, prepackaged and ready to ship, but needed maybe 2-3" of tape on each side. I was told that would be $1. Although I can afford the $1, I think it is a bit off putting to be asked to pay for that. I can understand if I was needing the package to be secured and taped completely, but not with the small amount I needed. You are the closest place to my house, but I will now just go directly to the FedEx by the mall, where they have never asked me to pay to use their tape (again, 6" max). Just thought you might like to know for the next person.
  By Jason Hill, March 04, 2017
• ★ ★ ★ ★ ★
  Great customer service
  By Dejan Misic, February 23, 2017

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